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    Privacy Policy

    Effective Date: November 1, 2025
    Last Updated: November 1, 2025

    At SimpCity (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website simpcity.us.com (the “Site”) and our forum platform services.

    Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

    1. Information We Collect

    We collect various types of information in connection with the services we provide, including:

    1.1 Personal Information You Provide

    When you register for an account or use our services, you may provide us with personal information, including but not limited to:

    • Account Information: Username, email address, password (encrypted), and date of birth for age verification
    • Profile Information: Optional profile picture, bio, location, and other profile customization details
    • Communication Data: Information contained in messages you send through our platform, including private messages and forum posts
    • User Content: Any content you upload, post, or share on the Site, including text, images, links, and comments
    • Support Communications: Information you provide when contacting our support team

    1.2 Information Collected Automatically

    When you access our Site, we automatically collect certain information about your device and usage, including:

    • Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information
    • Usage Data: Pages visited, time and date of visits, time spent on pages, forum threads viewed, search queries, and clickstream data
    • Location Information: General geographic location based on your IP address
    • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies (see Section 4 for details)
    • Log Data: Server logs including access times, pages viewed, and other system activity

    1.3 Information from Third Parties

    We may receive information about you from third-party sources, including:

    • Social media platforms if you choose to link your account
    • Analytics providers and advertising partners
    • Payment processors for premium features (if applicable)
    • Public databases and data aggregators

    2. How We Use Your Information

    We use the information we collect for various purposes, including:

    2.1 Providing and Managing Services

    • Creating and managing your user account
    • Enabling you to participate in forums and discussions
    • Processing your posts, comments, and content uploads
    • Facilitating private messaging between users
    • Managing your preferences and settings
    • Implementing our ranking and reward system

    2.2 Communication

    • Sending account-related notifications and updates
    • Responding to your inquiries and support requests
    • Sending administrative information and policy updates
    • Providing forum activity notifications (when enabled)
    • Sending promotional communications (with your consent, where required)

    2.3 Platform Improvement and Analytics

    • Analyzing usage patterns and trends
    • Improving Site functionality and user experience
    • Developing new features and services
    • Conducting research and analysis
    • Testing and optimizing platform performance

    2.4 Security and Legal Compliance

    • Verifying user age and identity for compliance with age restrictions
    • Detecting, preventing, and addressing fraud, security breaches, and technical issues
    • Enforcing our Terms of Service and Community Guidelines
    • Complying with legal obligations and responding to lawful requests
    • Protecting the rights, property, and safety of SimpCity, our users, and the public

    2.5 Advertising and Marketing

    • Displaying relevant advertisements (including from third-party advertisers)
    • Measuring advertising effectiveness
    • Personalizing content and recommendations
    • Conducting marketing campaigns and promotions

    3. How We Share Your Information

    We may share your information in the following circumstances:

    3.1 Public Information

    Content you post publicly on our forums, including your username, posts, comments, and profile information (if not set to private), is visible to other users and may be indexed by search engines.

    3.2 Service Providers

    We share information with third-party service providers who perform services on our behalf, including:

    • Cloud hosting and storage providers
    • Analytics and data analysis services
    • Email and communication services
    • Payment processors (for premium features, if applicable)
    • Content delivery networks (CDNs)
    • Customer support platforms

    These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

    3.3 Advertising Partners

    We work with third-party advertising partners who may collect information about your activities on our Site and other websites to provide you with relevant advertisements. These partners may use cookies and similar technologies (see Section 4).

    3.4 Legal Requirements and Protection

    We may disclose your information when required by law or when we believe disclosure is necessary to:

    • Comply with legal obligations, court orders, or government requests
    • Enforce our Terms of Service and other agreements
    • Protect the rights, property, or safety of SimpCity, our users, or others
    • Detect, prevent, or address fraud, security, or technical issues
    • Respond to claims of illegal content or violations of third-party rights

    3.5 Business Transfers

    If SimpCity is involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

    3.6 With Your Consent

    We may share your information with third parties when you have given us explicit consent to do so.

    4. Cookies and Tracking Technologies

    We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our Site.

    4.1 Types of Cookies We Use

    • Essential Cookies: Required for the Site to function properly, including authentication and security features
    • Preference Cookies: Remember your settings and preferences (e.g., language, display options)
    • Analytics Cookies: Help us understand how visitors use our Site and improve performance
    • Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
    • Social Media Cookies: Enable social media features and track social media activity

    4.2 Third-Party Cookies

    Our advertising partners, analytics providers, and other third parties may also use cookies and similar technologies to collect information about your activities on our Site and other websites.

    4.3 Managing Cookies

    Most web browsers allow you to control cookies through their settings. You can:

    • View and delete cookies in your browser
    • Block all cookies or specific cookies
    • Receive notifications when cookies are set
    • Clear cookies when closing your browser

    Please note that disabling cookies may limit your ability to use certain features of our Site. For more information about managing cookies, visit your browser’s help section.

    4.4 Do Not Track Signals

    Some browsers include a “Do Not Track” (DNT) feature. Our Site does not currently respond to DNT signals, as there is no industry-standard interpretation of how to respond to such signals.

    5. Data Security

    We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

    • Encryption of data in transit using SSL/TLS protocols
    • Secure password storage using industry-standard hashing algorithms
    • Regular security assessments and vulnerability testing
    • Access controls and authentication procedures
    • Secure server infrastructure and firewalls
    • Employee training on data protection and security practices

    However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

    5.1 Your Responsibility

    You are responsible for:

    • Maintaining the confidentiality of your account credentials
    • Using a strong, unique password
    • Logging out after using shared devices
    • Promptly notifying us of any unauthorized access to your account

    6. Your Privacy Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information:

    6.1 Access and Portability

    You have the right to access and receive a copy of the personal information we hold about you in a structured, commonly used format.

    6.2 Correction

    You can update or correct your account information at any time through your account settings. You may also contact us to request corrections.

    6.3 Deletion

    You have the right to request deletion of your personal information, subject to certain legal exceptions. You can delete your account through your account settings or by contacting us.

    6.4 Objection and Restriction

    You may object to or request restriction of certain processing of your personal information, including for direct marketing purposes.

    6.5 Withdrawal of Consent

    Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

    6.6 Marketing Communications

    You can opt out of receiving promotional communications by:

    • Clicking the “unsubscribe” link in marketing emails
    • Adjusting your notification preferences in account settings
    • Contacting us directly

    Please note that even if you opt out of marketing communications, we may still send you service-related and administrative messages.

    6.7 Exercising Your Rights

    To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within the timeframe required by applicable law.

    7. Data Retention

    We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

    • Account Information: Retained while your account is active and for a reasonable period after account deletion
    • User Content: Posts and comments may remain on the Site even after account deletion unless specifically requested for removal
    • Usage Data: Typically retained for 12-24 months for analytics purposes
    • Legal and Compliance Data: Retained as required by applicable laws and regulations

    When we no longer need your information, we will securely delete or anonymize it.

    8. Children’s Privacy

    Our Site is intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, please do not use our Site or provide any personal information.

    If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete such information. If you believe we have inadvertently collected information from a minor, please contact us immediately.

    9. International Data Transfers

    SimpCity operates in the United States, and your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws different from those in your country of residence.

    By using our Site, you consent to the transfer of your information to countries outside your country of residence, including the United States. We take appropriate measures to ensure your information receives adequate protection in accordance with applicable data protection laws.

    9.1 European Users

    For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR). We ensure appropriate safeguards are in place for international data transfers, such as:

    • Standard Contractual Clauses approved by the European Commission
    • Adequacy decisions by relevant authorities
    • Other legally approved transfer mechanisms

    10. Third-Party Links and Services

    Our Site may contain links to third-party websites, services, and applications that are not operated by us. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices.

    We encourage you to review the privacy policies of any third-party sites you visit. Some third-party services integrated into our Site (such as embedded content or social media features) may collect information about your activities. Please review their privacy policies to understand their data practices.

    11. California Privacy Rights

    If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

    11.1 Right to Know

    You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, purposes for collection, and third parties with whom we share information.

    11.2 Right to Delete

    You have the right to request deletion of your personal information, subject to certain exceptions.

    11.3 Right to Opt-Out of Sale

    We do not sell personal information as defined by the CCPA. However, we may share information with advertising partners, which could be considered a “sale” under broad interpretations. You have the right to opt out of such sharing.

    11.4 Right to Non-Discrimination

    We will not discriminate against you for exercising your CCPA rights.

    11.5 Shine the Light Law

    California residents may also request information about our disclosure of personal information to third parties for their direct marketing purposes.

    To exercise these rights, contact us using the information in Section 13.

    12. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

    • Update the “Last Updated” date at the top of this policy
    • Post the revised policy on this page
    • Notify you of material changes through email or Site notification (where appropriate)

    Your continued use of the Site after changes become effective constitutes acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

    13. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

    Email: [email protected]
    Support: [email protected]
    Website: https://simpcity.us.com

    For data protection inquiries from European users, you may also contact your local data protection authority.

    14. Additional Information for Specific Jurisdictions

    14.1 Users in the European Economic Area (EEA) and United Kingdom

    Legal Basis for Processing: We process your personal information based on one or more of the following legal bases:

    • Consent: You have given clear consent for us to process your personal information for specific purposes
    • Contract: Processing is necessary to perform a contract with you (our Terms of Service)
    • Legal Obligation: Processing is necessary to comply with applicable laws
    • Legitimate Interests: Processing is necessary for our legitimate interests (such as improving services, security, and fraud prevention), provided your interests and rights do not override those interests

    Data Controller: SimpCity acts as the data controller for personal information collected through our Site.

    Your Rights: Under GDPR, you have the rights described in Section 6, as well as the right to lodge a complaint with your local supervisory authority.

    14.2 Users in Other Jurisdictions

    Users in other jurisdictions may have additional rights under local privacy laws. Please contact us for information specific to your location.

    Summary of Key Points

    • We collect personal information you provide and data about your Site usage
    • We use your information to provide services, improve our platform, and communicate with you
    • We share information with service providers, for legal compliance, and in business transfers
    • We use cookies and similar technologies for functionality and analytics
    • You have rights to access, correct, delete, and control your information
    • Our Site is for users 18+ only; we do not knowingly collect data from minors
    • We implement security measures to protect your information
    • We may transfer data internationally, including to the United States
    • You can contact us with privacy questions or requests

    Important: This Privacy Policy is effective as of the date stated above. Please review it regularly for updates. Your continued use of our Site signifies your acceptance of this Privacy Policy and any updates.

    Last Updated: November 1, 2025 | SimpCity.us.com