We’re here to help! Whether you have a question, feedback, or need assistance with your account, the SimpCity team is ready to assist you.
What Can We Help You With?
- Account Issues: Login problems, password resets, or account management
- Technical Support: Site errors, bugs, or functionality questions
- Community Guidelines: Questions about our policies or reporting content
- Privacy & Security: Data protection inquiries or privacy concerns
- Feedback & Suggestions: Ideas for new features or improvements
- Business Inquiries: Partnership opportunities or advertising
- General Questions: Anything else related to SimpCity
Other Ways to Reach Us
If you prefer to contact us directly via email:
General Inquiries: [email protected]
Privacy Matters: [email protected]
Business & Partnerships: [email protected]
Response Time
We strive to respond to all inquiries promptly. Please note:
- Most messages receive a response within 24-48 hours
- Complex issues may require additional time for investigation
- Response times may be longer during weekends and holidays
- Urgent security issues are prioritized and addressed immediately
Thank you for being part of the SimpCity community!
We appreciate your feedback and look forward to hearing from you.